Privacy policy

Privacy Policy – orlunewear.com

Last updated: April 4, 2026

orlunewear.com operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). orlunewear.com is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information, depending on how you interact with the Services:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, visit or use the Services, or communicate with us.
  • Automatically through the Services from your device when you use our products or services, including through cookies and similar technologies.
  • From our service providers when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

We may use your personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. To process payments, fulfill orders, manage your account, arrange shipping, facilitate returns and exchanges, and create a personalized shopping experience.
  • Marketing and Advertising. To send marketing and promotional communications by email, text message or postal mail, and to show you relevant online advertisements.
  • Security and Fraud Prevention. To authenticate your account, provide a secure shopping experience, and detect or take action against fraudulent or malicious activity.
  • Communicating with You. To provide customer support and maintain our business relationship with you.
  • Legal Reasons. To comply with applicable law or respond to valid legal process.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • With Shopify, vendors, and other third parties who perform services on our behalf (e.g. payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide marketing services and advertise to you.
  • When you direct or consent to our disclosure of certain information to third parties.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, or to comply with applicable legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit may be transmitted to Shopify and third parties located in countries other than where you reside. To learn more about how Shopify uses your personal information and any rights you may have, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Third Party Websites and Links

The Services may provide links to third-party websites or platforms. We do not guarantee and are not responsible for the privacy or security of such sites. Our inclusion of such links does not imply any endorsement of their content or operators.

Children's Data

The Services are not intended for use by children. We do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, please contact us to request its deletion. We do not knowingly sell or share personal information of individuals under 16 years of age.

Security and Retention of Your Information

We take reasonable measures to protect your personal information, but no security measures are perfect or impenetrable. We recommend that you do not use unsecure channels to communicate sensitive information to us. How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights:

  • Right to Access / Know — Request access to personal information we hold about you.
  • Right to Delete — Request that we delete personal information we maintain about you.
  • Right to Correct — Request correction of inaccurate personal information.
  • Right of Portability — Receive a copy of your personal information and request its transfer to a third party.
  • Managing Communication Preferences — Opt out of promotional emails at any time using the unsubscribe option in our emails.

To exercise any of these rights, please contact us using the details below. We will not discriminate against you for exercising your rights. To learn more about rights related to data processed by Shopify, visit https://privacy.shopify.com/en.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. We will post the revised Policy on this website and update the "Last updated" date accordingly.

Contact

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us:

orlunewear.com / ONDER ALP LLC 30 N GOULD ST STE N Sheridan, WY 82801 United States

📧 support@orlunewear.com 📞 +1 (479) 322-7650